|
Banking Services customers are demanding more:
- Self-service - The ability to manage transactions on their own through ATM and home banking services
- Convenience - Anytime, anywhere access
- Transparency - Similar, intuitive user interfaces across channels
- Efficiency - The web sets a new standard
| Solutions: |
Features: |
| Directory Assistant |
The Directory Assistant answers phones, screens calls, transfers calls, gives directions and branch/office locations. |
| Name & Address/Data Change |
Provides a secure, easy-to-use change management option to reduce costs and enhance customer service. |
| Account Transaction Portals |
Transfer funds, pay bills, request information, faxes and feports. |
| Information Portal |
Evaluate rates, modify status of accounts, and receive stock market news. |
| Quote Portal |
Apply for home equity, auto or personal loans and evaluate mortgage and policy rates. |
| eBusiness |
Allows anytime, anywhere purchasing of stocks, policies and mutual funds. |
| Automated Claims Processing |
Clients can access policy and claims information and process claims reports. |
Additional banking applications:
- Buy and sell stocks, options and mutual funds
- Apply for a home equity, automobile or personal loan
- Modify status of a 401(k) account
- Transfer funds between accounts
- Pay bills electronically
- Receive up to the minute stock quotes and market news
- Determine if checks have cleared, or give "stop payment" orders
- Evaluate mortgage rates
- Find out the location of the closet branch or ATM
- Ask for a fax copy of a transaction history or form
|
